Responsible Gambling at Neo Spin

Neo Spin is committed to providing a safe and enjoyable gaming environment for all players. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment to Player Safety

We take responsible gambling seriously and have implemented multiple measures to protect our players. Our platform is designed to promote healthy gaming habits while giving you full control over your experience.

Self-Management Tools

Neo Spin offers several tools to help you manage your gambling activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you can lose within a chosen timeframe
• Wager limits — restrict the total amount you can bet over a set period
• Session time limits — receive reminders or automatic logouts after a specified duration
• Cooling-off periods — take a short break from gambling for a defined period
• Self-exclusion — temporarily or permanently block access to your account

These tools can be accessed through your account settings at any time.

Warning Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following questions:

• Do you spend more money or time gambling than you intended?
• Do you chase losses by continuing to play after losing?
• Has gambling affected your relationships, work, or finances?
• Do you feel anxious or irritable when not gambling?
• Do you borrow money or sell possessions to fund gambling?
• Do you hide your gambling activity from others?

If you answered yes to any of these questions, we encourage you to seek support.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble when under the influence of alcohol or when feeling emotional
• Treat gambling as entertainment, not a way to make money
• Use the self-management tools available on our platform

Protection of Minors

Neo Spin strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gambling activity. We carry out age verification procedures to prevent minors from accessing our services. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming habits, our support team is available to help. Reach out through our customer support channels at any time for guidance and assistance.